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Payment & Shipping

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Shipping costs 4,90 € within Germany. For orders of 100 € and more, we’ll waive the fee.

  • within Germany 4,90 € shipping costs.
  • free shipping on orders of 100 € and more.
  • Free return within 30 days of placing your order, if you are not satisfied.

From a order value of 100,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

Shipping within Europe

The shipping costs within the European Union depend on the weight:

  • from 0 to 1 kg: 8,00 €
  • from 1 to 2 kg: 13,00 €
  • from 2 to 5 kg: 16,00 €
  • over 5 kg: 22,00 €

Shipping to Switzerland

Furthermore we ship to Switzerland at the following rates:

  • from 0 to 1 kg: 13,00 € (net, gross: 15,47 €)
  • from 1 to 2 kg: 18,00 € (net, gross: 21,42 €)
  • from 2 bis 5 kg: 22,00 € (net, gross: 26,18 €)
  • over 5 kg: 29,00 € (net, gross: 34,51 €)

Customers in Switzerland are able to shop at klotzaufklotz exempt from VAT. All prices appear with the VAT within the shop. Once you register with a Swiss delivery address, the VAT will be deducted from the original price - now the net price is displayed.

Please note that possible costs and duties for the shipment to Switzerland are not included!

Shipping to USA and to Canada

We ship to the USA and to Canada at the following rates:

  • from 0 to 1 kg: 14,00 € (net, gross: 16,66€)
  • from 1 to 2 kg: 24,00 € (net, gross: 28,65€)
  • from 2 to 5 kg: 48,00 € (net, gross: 57,12€)
  • over 5 kg: 80,00 € (net, gross: 95,20€)

Customers in the USA and in Canada are able to shop at klotzaufklotz exempt from VAT. All prices appear with the VAT within the shop. Once you register with your delivery address, the VAT will be deducted from the original price - now the net price is displayed.

Please note that possible costs and duties for the shipment to the USA or to Canada are not included!

Feel free to contact us if you have questions concerning your individual shipping.

Shipping to Australia

We ship to Australia at the following rates:

    from 0 to 1 kg: 14,00€ (net, gross: 16,66€)from 1 to 2 kg: 24,00€ (net, gross: 28,65€)from 2 to 5 kg: 64,00€ (net, gross: 76,16€)over 5 kg: 98,00€ (net, gross: 116,62€)

Customers in Australia are able to shop at klotzaufklotz exempt from VAT. All prices appear with the VAT within the shop. Once you register with your australian address, the VAT will be deducted from the original price - now the net price is displayed.

Please note that possible costs and duties for the shipment to Australia are not included!

Feel free to contact us if you have questions concerning your individual shipping.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 4 days, for deliveries abroad within 3 - 9 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via PayPal Express
  • Payment via Sofortüberweisung [immediate transfer]

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

In case of an overseas delivery for which payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

Our bank account:

If you are paying by prepayment, you will find our bank details here:

Mathias Hasselmeier
IBAN: DE46 7215 0000 0021 2037 08
BIC: BYLADEM1ING

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

Questions?

Feel free to contact us!

contact us

Made in Bavaria

Mathias

Mathias at work

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